Customer Service Quality Assessor

Location: Tunbridge Wells
Salary: £ 18000 to £ 24000 (permanent) + Flexi Hours, Life Assurance
Reference: NS/CSQ
Company: Recruitment Solutions
Added: 5 Jan 2009 3
Amazing opportunity for an experienced customer service person to audit and assess the call centre team of a growing company.

Day to day you will listen in to customer service calls, assess the quality of the service delivered and ensure that all predetermined guidelines are being adhered to.

You should be an excellent communicator who is able to feedback constructively and coach the customer service team building confidence and ensuring high standards are being delivered.

You will be rewarded with a competitive salary, excellent working environment, free parking, life assurance and various discounts.

Send your CV or call now to be considered for an immediate interview.

Apply Here

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